How Our Privacy Policy Covers Wallet Activity
The Privacy Policy covers information needed to open and maintain your account, verify your phone before account access, process wallet instructions and investigate payment status. For a DANA, OVO, GoPay or QRIS request, we may retain transaction references, timestamps and the status returned by the payment
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route; we do not ask for details beyond the account and payment checks needed for that request. Bank transfer and virtual account records can include the receiving bank reference, including BCA, BRI, Mandiri or BNI. We use these records to reconcile activity, answer support questions and
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detect unusual access. Where local law permits, we provide the service under the policy terms shown on this page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.